KPMG Gartner Supply Chain Conference - Bob Howland

Point of View
1 min readMar 21, 2021

A business-led digital transformation journey.

Key takeaways:

• Our transformation journey will be incomplete if the supply chain does not own the customer experience

• It’s critical to understand where true supply chain costs are hidden and how to improve the supply chain to serve customer’s better — otherwise your profitable customers could subsidize your other customers

• Without addressing governance and performance management, behaviors will not truly change — it’s true what they say, culture eats strategy for breakfast!

Ignorance is a choice. Here is a list of popular international news websites:

Yahoo! News Google News HuffingtonPost CNN New York Times De Telegraaf NBC News Mail Online Washington Post The Guardian WSJ ABCNews BBC News USA Today LA Times De Volkskrant Le Monde Le Figaro



Point of View

A point of view is the angle of considering things. It’s a platform for people with a vision and a story to tell.