Inclusive and Authentic Leadership - Richelle Webb Dixon

Point of View
3 min readAug 3, 2023


Image from Unsplash by Rachel Moenning

Richelle Webb Dixon is deeply committed to advancing diversity and equality in the healthcare industry and the workplace. With a strong background in healthcare executive roles, she has worked tirelessly to ensure that all individuals, especially minorities, have access to affordable and high-quality healthcare. Her expertise spans hospital operations, ambulatory care, and medical education, and they take pride in building competent and engaged teams that align with organizational goals.

As a skilled strategic planner, she leverages her industry insights to streamline operations, enhance physician relations, and drive process improvements. Notably, she has demonstrated exceptional leadership as the Immediate Past-President of the National Association of Health Services Executives (NAHSE), prioritizing innovation, advocacy, and organizational sustainability. Additionally, she contributes as a lead judge on the Panel of Judges for Quality Texas, helping organizations improve their performance using the Baldrige Excellence Framework.

When discussing inclusivity and authenticity, a powerful quote (from Liz Fosslein) comes to mind: “Diversity is having a seat at the table, inclusion is having a voice, and belonging is having that voice being heard.” Our responsibility as leaders is to ensure that every team member feels like they belong.

The business landscape today has evolved to be much more inclusive. For instance, a greater work-life balance allows parents to focus on both family and career — a woman can be a mom, wife, and a chief. Developing these spaces of flexibility and understanding the importance of the work-life balance are what create an inclusive workplace.

Innovation and effective productivity are contingent on having authentic team members. My advice, which I also discussed on Becker’s Hospital Review podcast, is not to “fake it ‘till you make it”, do not imitate someone who is already at the table but instead, bring your unique background to the table with you. As Maya Angelou shared. “If you’re always trying to be normal, you will never know how amazing you can be.” Leaders, please do not make your team feel like they have to fit in — ensure that they show up to the discussion with their own diverse perspective. People should feel like they already belong without changing who they are, which is what DEI is truly about: meeting people where they are and helping them develop and fulfill their own personal potential, hand-in-hand with the rest of the team.

Connect with Richelle on LinkedIn.


About Richelle Webb Dixon: Committed to diversity and equality in healthcare and the workplace, Richelle Webb Dixon is a healthcare equality champion and compassionate leader. As a proven executive in the healthcare industry, Richelle has worked in a variety of settings- hospital operations, ambulatory care, community advocate, and medical education. All of her professional experiences, coupled with her will to bring about a positive change, allow Richelle to create a lasting impact in organizations she works with. She continues to work towards bringing healthcare diversity and equality for all, on the operational side and via serving on boards.



Point of View

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