What Areas to Emphasise for Middle Managers - Tonie Leatherberry

“First of all, there can be no ‘one size fits all’ ideology. One has to look at what your overall strategy is. From there on, it’s important to see what role talent plays in your organization. Moving forward, all of the aforementioned have got to be played out in strategic conversations.

“I am going to go out on a limb here and say something which may be considered very radical. I think we are all too hung up on retention. Not just retention itself, but also measuring retention. Retention is a lagging indicator. No company would have a problem with retention if they actually gave people opportunities. If we are honest with people in terms of their growth, and we support their development — there would be no need to focus on the lagging indicator that is retention.”

(Tonie joined Cody Harton, Diverse Recruiting Experts Founder to discuss the role of senior leaders and their duties to their employees below them.)


As an invested leader, Tonie pioneered The Board Leadership Forum and the NextGen CEO Academy at Deloitte, creating major impacts on future leaders. Tonie suggests that when it comes to the growth of middle managers, organizations are focused on the wrong things when they should be focused on employee support.

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